Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Cleckheaton | GPhC No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Cleckheaton is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Cleckheaton and across the UK. We act as the data controller for all personal information you provide to us.

Data We Collect

When you use our services, we may collect the following categories of information:

• Personal identifiers: name, date of birth, address, email address, and phone number.
• Health information: medical history, weight, BMI, current medications, and other clinical details necessary to assess your suitability for weight loss treatment.
• Payment information: billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatment and process your consultation.
• Dispense and arrange delivery of approved medication. Once a pharmacist approves your order, delivery is typically completed within 1 working day.
• Communicate with you about your treatment, orders, and any follow-up care.
• Maintain accurate pharmacy records as required by GPhC regulations.
• Comply with our legal and regulatory obligations under UK pharmacy law.
• Improve the quality and safety of our services.

Our lawful bases for processing your data include fulfilling a contract with you, compliance with a legal obligation, and, for special category health data, the provision of healthcare and treatment.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies we use include:

• Essential cookies: required for the website to function correctly.
• Analytics cookies: help us understand site traffic and usage patterns, using tools such as Google Analytics. Data collected is anonymised where possible.
• Functional cookies: remember your preferences to improve your experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the website functions.

Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Delivery partners: your name and delivery address are shared with our courier to fulfil your order.
• Payment processors: your payment information is handled securely by our third-party payment provider.
• IT and platform providers: who support the operation of our website and pharmacy management systems, under strict data processing agreements.
• Healthcare professionals: where clinically necessary or required for patient safety.
• Regulatory and legal authorities: where we are legally obliged to disclose information, such as to the GPhC, MHRA, or law enforcement agencies.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All data transmitted through our website is encrypted using SSL technology.

Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, request deletion in certain circumstances, object to or restrict certain types of processing, and request that we transfer your data to another provider where technically feasible.

To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests within 48 hours. We may need to verify your identity before processing your request.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Pharmacy Weight Loss Cleckheaton
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.